Ben Jones Plumbing & Heating

Ben has been fantastic. We are so pleased to have found ourselves a plumber with such a high standard of workmanship and care. Having been previously disappointed by another company I was very nervous and asked lots of questions and Ben was very kind about answering them all …even the really silly ones! He did a fabulous job renovating our family bathroom and has also replaced all our radiators. Unfortunately for him, now we know how good he is he is stuck with us! 😆 would highly recommend!

Positive

Quality, Professionalism, Value

Ben is professional, efficient, reliable and courteous. He was friendly and knowledgable. Prompt to come out time for the first time and fix an urgent heating issue. He even takes his shoes off. I would highly recommend his service to anybody needing a heating engineer. Thank you Ben 💫

Ben has done a couple of jobs for us in our new build and we cannot fault the quality of his work and responsiveness. We’ve had a gas oven capped off (in readiness for an induction hob) and a new kitchen sink installed which has transformed the kitchen. Ben even took away the old sink for disposal leaving no mess behind. Would absolutely recommend him and his company 10/10

Positive

Responsiveness, Punctuality, Quality, Professionalism, Value

Services

Service not listed

We were struggling to find a plumber during a busy period but Ben managed to fit us in. He's very friendly, easy to work with and will suggest ideas to suit your needs. We had an unvented cylinder fitted and complete re plumb of the heating system with new radiators installed throughout the whole house, modernising a very old system. I would highly recommend Ben for any job small or large, always clean and tidy and the final finish is of a high standard.

Positive

Responsiveness, Punctuality, Quality, Professionalism, Value

Services

Installation

We have used Ben a few times now to replace a new tank, move a radiator, and he services our boiler yearly now. He is really good , efficient, and very trustworthy. I will always suggest Ben to other people .

I arrived home to a gas leak, Ben was recommended to me by another (not gas safe) plumber. Ben answered his phone promptly, I explained the leak and that emergency gas people had capped off at meter and condemned until repaired. He arrived within 30 mins, located the leak and fixed it all within 1 hr of the initial call. He was reassuring during my panic, very pleasant, personable and exceptionally good in relation to price. He also cleaned up after having to cut through plasterboard to reach the leak. I will not hesitate in using Ben again or in recommending him to others.

Positive

Responsiveness, Punctuality, Quality, Professionalism, Value

Services

Plumbing leak detection

Ben carried out a much-needed upgrade of a water tank at my property in York before it was rented out last October. He was punctual, provided clarity on what needed to be done and got on with it with minimum fuss. I'm really pleased with the outcome, and couldn't recommend him highly enough. A job well done and no more tank worries!

From the first time we met Ben in early March 2020 we liked his approach and attitude, more importantly for us, he was a genuine all round nice guy. We had a difficult task for him in a Barn Conversion in Low Catton outside of York. We asked Ben to quote for a full LPG central heating system inc a combi boiler and 8 old school radiators including one extremely heavy one in cast iron. The thing that made this job extra difficult was that due to solid floors and walls Ben was required to run all the pipes through the loft and then bring the pipes down whilst at the same time making that look in fitting with an old property. With one of the radiators this meant placing the pipework behind a full set of kitchen units including a fridge, cooker and a washing machine, not easy. From the initial quote to finishing the job at the end of May 2020 Ben was always on time, polite friendly and nothing was too much trouble. Ben spent 6 full days on the fitting working (sometimes odd days here and there) around ourselves arranging for the LPG tank being installed and our local Builder removing a brick wall in the loft and strengthening 2 internal stud walls not strong enough for heavy radiators. Bens price for the work was extremely competitive and we are so glad Ben did the job for us. We would highly recommend Ben for all your plumbing requirements. You will not be disappointed.

Positive

Punctuality, Quality, Professionalism, Value

Just when I thought Christmas was all done and dusted it appeared there was one last present for the family, the boiler packed in. Not the ideal start to the year. I called every local plumber I could find the number for but the prices and lead time would leave us in the cold for most of winter. I happened to stumble across Bens Facebook page and within a few hours he called by to give me a quote. I just couldn’t turn down the great price and he agreed to start as soon as the boiler arrived. Ben actually returned the following Sunday so he could fit us in to his busy schedule and returned Monday morning to finish things off. In this time not only did he replace my boiler he changed 12 radiator valves and gave the entire system a clean. The radiator output has gone through the roof and we have saved a ton of space in the boiler room. Hats off to Ben he did a great job, in such a small amount of time, at short notice and a great price. Would highly recommend!!!

Positive

Responsiveness, Punctuality, Quality, Value

Job well done no fuss no dramas, turned up on time did a brilliant job and cleared up and took stuff away. Ben has a great attitude friendly and polite will definitely use again. A+A+A cheers Paul & Dawn. ps new combi boiler repositioned power flush new valves fitted now scorchio love it☀️🥵

Positive

Responsiveness, Punctuality, Quality, Professionalism, Value

Services

Heating system installation, Water heater installation, Plumbing pipe repair

Ben has carried out a couple of jobs for us, replacing a broken shower tray and more recently rectifying a slow draining washbasin. In both cases Ben's response was swift and his work competently carried out. We wouldn't hesitate to recommend him.

Positive

Responsiveness, Punctuality, Quality, Value

Ben completed all the plumbing work on my new kitchen and utility room and did a fantastic job. He completed the work on time, to the high standards I expected and at a great price. Thanks Ben!!

Positive

Responsiveness, Punctuality, Quality, Value